FREE Shipping For All Paid Items
*Free product offerings and certain items are excluded from free shipping offer.
**Due to the high demand of our free items, processing and delivery times can be delayed by up to 7-10 business days from our normal delivery window. Thank you for your patience and understanding.Free Items Shipping Costs:
Free promotional items require shipping and handling charges, your exact cost of shipping will be provided in "view cart" for multiple items. This is before the checkout process so you will have the option of viewing the shipping costs before you complete checkout. We are not liable for incorrect shipping addresses.U.S.A. Estimated Shipping Times:
Most items take 3-5 business days to process. Once shipped we will send you a confirmation email with your unique tracking number. For most orders, please allow 14-28 days. A few of our items may take longer due to various factors such as item weight and dimensions, warehouse location, and your country's customs policy. Some tracking may be limited to the package's country of origin.Canada, U.K., Germany, France, Italy, Switzerland, Sweden, Austria, Australia, & New Zealand Estimated Shipping Times:
Most items take 3-5 business days to process. Once shipped we will send you a confirmation email with your unique tracking number. For most orders, please allow 21-42 days with tracking. A few of our items may take longer due to various factors such as item weight and dimensions, warehouse location, and your country's customs policy. Some tracking may be limited to the package's country of origin.Tracking:
All of our packages have tracking with a unique tracking number. Tracking information is available within 4-6 business days. You can go to your account's purchase history page to get your tracking number and track your shipment to see the delivery status or you can track your orders from us on our Track-My-Order page.Express Shipping:
Please contact us via Facebook Messenger app or by email [email protected] if you need your items quicker and we can give you a quote for express shipping based on your location and order.
If a product needs to be placed on back order to fulfill your request we will notify you by email if it stretches out much longer than normal delivery times. We endeavor to process and dispatch orders promptly and efficiently and almost always dispatch within 3 to 5 business days. The shipping time guides provided on this website indicate approximate shipping times only, they are not guaranteed delivery times. Polished Fashions cannot be held responsible for delays in parcels arriving at their destinations. This includes, but is not limited to: delays with any nominated carriers or carrier agents/representatives, delays in customs processing and clearance, delays resulting from industrial strikes/protests/wars/ natural disasters, or delays from road, traffic or busy periods with freight companies.
Please not the following shipping terms:
- All customers are responsible for all applicable import duties, local taxes, and any associated customs charges.
- We are not responsible for any delays once an order has been accepted for delivery by your local Mail Service.
- We are not responsible for undelivered packages/returned orders or incorrectly delivered orders due to errors in the provided shipping address.
- Returned packages will not be re-shipped, refunded unless paid for shipping again. We are not liable for returned packages due to incorrect shipping addresses.